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Category Core Services

How to install Active Directory & SCCM

This Guide will show you how to setup Active Directory on Windows 7, 8, & 10 Download and install one of the following depending on your version of Windows: Remote Server Administrator Tools For Windows 10 Remote Server Administrator Tools… Continue Reading →

How to connect to websites on sites.oxy.edu

About: Some HTML / CSS websites are hosted on our web server, sites.oxy.edu. Connecting to the server to access or update files requires mapping the network drive (on-campus access) or connecting via 2x or ftps (off-campus access), in conjunction with… Continue Reading →

Wifi Test & Bandwith

This form will help us gather some information about your wireless connection so we can diagnose the issue you are having. Please follow the instructions below and fill out the form at the bottom of this page with your findings,… Continue Reading →

How to Access Oxy Services Using FTPS

About: FTPS is FTP using SSL for added security. SSL helps to ensure that you are connecting to Oxy’s servers and will ensure that all data transmitted between your device and Oxy’s servers are encrypted in transit end-to-end. FTPS is… Continue Reading →

Scripts List

About: The Almighty Scripts List. These scripts only work on Oxy employee or department PC’s that ITS maintains. There are currently no scripts of this kind available for Macs.

Employee and Student Check Tools

About: We’ve built a tool (PC only) that ITS Helpdesk student workers can use to troubleshoot account problems for students and employees.

Lookup administrator passwords to mailing lists

To look up passwords for a mailman mailing list: Login to the server mailman.cc.oxy.edu Become user root (“sudo bash” is a good way) Become user mailman (“su – mailman” – the hyphen is important) “cd OxyScripts” “grep listname data/List-Passwords”

Setting up the iOS Fortinet VPN client (FortiClient)

About: Connect your iPhone, iPad or iPod Touch to the Occidental College VPN (Virtual Private Network) in order to connect to the Oxy network from anywhere in the world (or across town). Note: If at all possible, Set up the Fortinet… Continue Reading →

Shared Email: Mailbox vs. Listserv vs. Alias

About: At times we receive requests for listservs or aliases or mailboxes for departments or groups. Sometimes one specific option is requested but another option may better meet their needs. We need to understand and help clarify requirements to ensure… Continue Reading →

Mailing list (Listserv) Management using the web interface

About: Our mailing list software, Mailman, has both a web interface and the ability to make changes by emailing specific commands. Instructions for the web interface are below.

Setting up the Mac OS X Fortinet VPN client (FortiClient)

About: Connect your Mac OS X computer to the Occidental College VPN (Virtual Private Network) in order to connect to the Oxy network from anywhere in the world (or across town). Note: If at all possible, Set up the Fortinet… Continue Reading →

Setting up the Windows Fortinet VPN client (FortiClient)

About: Connect your Windows PC to the Occidental College network from anywhere in the world (or across town) via the Oxy VPN (Virtual Private Network).  This article walks you through the installation of the FortiClient, the VPN client for use… Continue Reading →

Click on Banner but nothing happens

Symptoms: Clicking Banner icon, 2x logon shows, then nothing happens.  

How to reset a 2x user profile

About: 2x uses a roaming profile to keep settings maintained between its two terminal servers.  User specific settings, most notably with Java for Banner, are resolved by clearing this profile.

Specified Remote Connection can not be found when connecting to 2x

Symptoms: User receives “Specified Remote Connection can not be found” when connecting to 2x.

Logon using 2x failed

Symptoms: User receives “Logon using 2x failed” when running Banner or 2x.

Insufficient rights available when launching Banner

Symptoms: “Insufficient rights available to service your request.” when launching Banner

Specific computer not found when launching Banner or 2x

Symptoms: User receives “Specific computer not found” when launching Banner or 2x

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